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Connecting wirelessly
If you are using a Wi-Fi adaptor to connect to the internet, your Eurobox Receiver will need to...
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Picture Showing no sound
First check the volume on both the STB and your TV. If the volume is up high on both, and you...
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Poor Picture Quality
You need to check your video settings to do this Go to Settings Go to Video What is your video...
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Connection Problem
If you see at the top of the screen Connection Problem, then disconnect your TV box and also your...
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HAVING AN ISSUE WITH SOME CHANNELS?
✍ Please have in mind the first and foremost that we strive to provide the highest level of...
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MY M3U LINK IS NOT WORKING?
If the link is not working, always check the link on PC using the Media Player. If it works it...
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Not Loading/Stuck on loading
When you start to NowWatchTVLive the STB says “Loading” – if it gets stuck it means it cannot...
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Picture Breaking Up or Pixelating
First make sure that no computer or devices are switched on as these may take up bandwidth and...
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STB Emulator Buffering / Looping
If you are getting Buffering and Looping on STB Emulator, try selecting a differnet Media...
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Too much buffering?
Sometimes you may experience buffering due to low internet speed or high internet traffic. Cause:...
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watching often buffers. Why?
At times, you might endure buffering as a result of high traffic or slow speeds on the...
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A Restart of your Router and Device solves 90% of Issues!
Ans: A restart of your Router and Device solves 90% of Issues! Before proceeding to...
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ALL CHANNELS ARE BLANK?
If you are using a set-top box such as MAG and have just set up your device with our service, you...
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BUFFERING ON CHANNELS?
Sometimes you may experience buffering due to low internet speed or high internet traffic....
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CHANNEL INTERRUPTION?
▶ If the stream is pausing when you are watching a channel, select and open another channel,...
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CHANNEL ISSUES?
If while you are watching a channel the service appears to have paused, simply select and open...
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DOES MY SUBSCRIPTION START TO BE ACTIVE RIGHT AFTER I MAKE A PAYMENT?
Subscription starting to be active from the moment you will receive your activation credentials...
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Getting "Check playlist Nr1 URL" on SIPTV app?
Unplug your TV from the wall, as well as your router for 1 Minute, and upload your M3U file...
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MY CHANNELS ARE NOT WORKING?
We strive to provide you with a high level of service at very discounted rates. So please keep...
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Mag and STBEmu Buffer Settings
How to Change the Buffering Settings on the MAG Set top box and STBEmu. Changing the buffering...
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My channel is freezing what should I do?
If while you are watching a channel the service appears to have paused, simply select and open...
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No Signal - Black Screen
Check the connection from the STB to your television whether it is a HDMI lead or AV lead....
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SOME CHANNELS ARE NOT WORKING (BLACK SCREEN/BROKEN VOICE)?
We can not promise all channels are working properly due to your Internet speed, Individual...
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STB Emulator - Force Load Portal
Portal won't load? To force load the Portal; Press Menu (for mini menu), Profiles and select...
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STB Emulator - LOUD Volume after changing channel
It's a known issue with stb emu / Smart STB on Sony smart tv Long press ok/select button and...
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Some channels are broken, or keep reconnecting?
Yes, we guarantee 95% of the channels to be working at any moment. We have included as well...
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Some channels only have sound without video, What should I do?
Because of decoder setting problem, some channels are only having sound without images/video,...
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The channels won’t work on the SIPTV app but will work in VLC Player. Why?
If you own Tizen TVs or webOS and you have multicast streams, the HTTP to UDP function must be...
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UK Blackout / Down / VPN Required during EPL
UK ISPS have started to block all IPTV providers during the Premier League Games. This will...
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WHY I CAN’T ACCESS MY ACCOUNT?
First, please check your network connection, reboot your router and device, and then try again....
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WHY MY ACCOUNT IS NOT WORKING ON MY MAG BOX OR STB EMULATOR?
– Did you give us the correct MAC address? – Is your Internet speed at the recommended minimum—...
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What do I need to watch IPTV?
Q: How do I pay for an order? To buyIPTV/Renew, follow the steps below: Go to...
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What is “Please Unlock” sign on my Apple Device?
Please be informed that there are 2 versions on the App, one is free to try and the other one...
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Why Channels aren’t working on my Smart TV even though I have uploaded the playlist?
Unplug your TV from the wall, as well as your router for 1 Minute, and upload your M3U file using...
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Why am I having buffering problems on some channels?
To begin with, inspect your router or modem and ensure they are plugged in. Restart both...
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Why am I having buffering problems on some channels?
To begin with, inspect your router or modem and ensure they are plugged in. Restart both...
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Why are some channels not working properly or I have no sound?
In some cases please check the media formats and codecs supported by Android. If your feed does...
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Why do I have cuts in the evening on some channels despite my broadband
Why do I have cuts in the evening on some channels despite my broadband If you are at Free,...
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Why do messages about “script errors” keep showing up in Kodi?
If you receive a script error message, it likely means that your internet connection speed is...